Thank you for visiting our web site Sk8nsmoke.com 877-262-7370 sk8nsmokeonline@yahoo.com Your charges will appear on your credit card statement as billed by Lux Gudz. No returns or exchanges. If you have a problem or are unhappy with a purchase, please contact a customer service representative. We do not believe that any sale is final until you are satisfied and we will do our best to accommodate you. Shipping Information Orders to physical addresses over $100.00 in the lower United States are shipped via UPS ground at no additional charge. Unless otherwise stated, for orders under $49.99 a flat shipping rate of $6.95 will be added to your order and for orders under $50.00 to $99.99 a flat shipping rate of $5.95 will be added to your order. For express shipping you must call and speak with a customer service representative, our toll free number is 877-262-7370. For international orders, actual shipping plus a $1.95 handling fee will be added to your order. Orders to PO Boxes, Hawaii and Alaska will be shipped via United States Postal Service with the same shipping rates as listed for UPS ground.